Privacy Policy

Our Privacy Principles

We believe in being transparent about how we handle your data. The cards below summarise our core commitments — the full details follow in the sections beneath.

1 Who We Are

7d7777 is an online cricket betting and casino platform operated for players based in Bangladesh. We are the data controller in respect of personal data collected through the 7d7777 website located at https://7d7777.bio and all associated mobile and web-based services (collectively, the "Platform").

If you have any questions about this Privacy Policy or wish to exercise any of your data rights, you may contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within five (5) business days, measured in Bangladesh Standard Time (BST, UTC+6).

2Data We Collect

We collect personal data in the following categories. The specific data points collected depend on how you interact with the Platform and the services you use.

2.1 Account Registration Data

When you create a 7d7777 account, we collect the information you provide during registration. This typically includes your full name, date of birth, residential address, email address, mobile phone number, and your chosen username. This data is necessary to create and maintain your account and to verify that you meet the 21+ age requirement applicable to all players in Bangladesh.

2.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) obligations and to confirm your identity, we may request copies of government-issued identification documents (such as a National Identity Card or passport), proof of address documents, and evidence of payment method ownership. This data is processed solely for the purposes of identity verification and fraud prevention.

2.3 Financial and Transaction Data

We record all deposits, withdrawals, and betting transactions associated with your account. This includes transaction amounts in Bangladeshi Taka (৳ / BDT), payment method identifiers (such as the mobile wallet number used for bKash, Nagad, or Rocket transactions), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers — card data is tokenised and processed by our payment service providers.

2.4 Usage and Technical Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on each page, and in-game activity logs. This data is used to improve Platform performance, detect fraudulent behaviour, and personalise your experience.

2.5 Communications Data

If you contact our support team — whether by email, live chat, or any other channel — we retain records of those communications, including the content of messages and any attachments provided. This helps us resolve disputes, improve our support quality, and comply with any applicable record-keeping obligations.

2.6 Marketing Preferences

Where you have opted in to receive promotional communications from 7d7777, we retain a record of your marketing preferences. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or by using the unsubscribe mechanism included in any marketing email.

3How We Use Your Data

The table below summarises the primary purposes for which we use your personal data and the lawful basis we rely upon for each processing activity.

We will not use your personal data for purposes that are incompatible with those listed above without providing you with prior notice and, where required, obtaining your explicit consent.

4Sharing Your Data

7d7777 does not sell your personal data to third parties. We share personal data only in the limited circumstances described below.

4.1 Payment Service Providers

To process your deposits and withdrawals, we share necessary transaction data with our payment partners, which include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card scheme processors (Visa, Mastercard). These providers act as independent data processors and are contractually obligated to process your data only as instructed by 7d7777 and in compliance with applicable data protection standards.

4.2 Identity Verification Providers

Where KYC verification is required, we may share your identity documents and related data with specialist identity verification service providers. These providers are bound by strict confidentiality and data security obligations.

4.3 Game Content Providers

The 7d7777 Platform integrates games from third-party software providers, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive certain session-level technical data (such as your session token and game outcome data) as part of the game delivery process. They do not receive your full personal profile.

4.4 Legal and Regulatory Disclosures

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or legal process. We will, where permitted by law, endeavour to notify you before making such a disclosure.

4.5 Business Transfers

In the event that 7d7777 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to the data controller's identity via email or a prominent notice on the Platform.

5Cookies & Tracking

7d7777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. A cookie is a small text file stored on your device by your browser when you visit a website.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are required for the Platform to function. They enable core features such as session management, login authentication, and security. You cannot opt out of these cookies without disabling core Platform functionality.
• Functional Cookies: These remember your preferences — such as your preferred language and display settings — to provide a more personalised experience on your next visit.
• Analytics Cookies: These help us understand how players interact with the Platform by collecting aggregated, anonymised usage data. We use this information to improve navigation, content, and performance.
• Marketing Cookies: Where you have given your consent, these cookies allow us to deliver relevant promotional content. You may withdraw this consent at any time by adjusting your browser settings or contacting [email protected].

5.2 Managing Cookies

Most web browsers allow you to control cookie settings through the browser's preferences menu. Disabling certain cookies may affect the functionality of the Platform. Please consult your browser's help documentation for guidance on managing cookie settings on your specific device.

6Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with standard record-keeping practices.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction to comply with financial record-keeping obligations.
• KYC documentation: Retained for five (5) years following the end of the business relationship, or longer if required by applicable anti-money laundering law.
• Support communications: Retained for two (2) years from the date of the last communication in the relevant thread.
• Marketing preference records: Retained until you withdraw your consent or for two (2) years from your last interaction with the Platform, whichever is sooner.
• Technical and usage logs: Retained for up to twelve (12) months unless a longer retention period is required for fraud investigation or legal proceedings.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

7Data Security

7d7777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption at rest for sensitive stored data, including identity documents and financial records.
• Role-based access controls ensuring that staff members can only access data necessary for their specific role.
• Regular security assessments and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to data systems.
• Incident response procedures to detect, report, and address any personal data breach in a timely manner.

While we take data security seriously and apply robust safeguards, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee the absolute security of your personal data. In the event of a material data breach that is likely to affect your rights and interests, we will notify you as required by applicable law.

8Your Data Rights

As a user of the 7d7777 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".

• 👁️
  Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will provide this within a reasonable timeframe at no charge.
• ✏️
  Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• 🗑️
  Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to limitations where we are required to retain data to comply with a legal obligation or to establish, exercise, or defend legal claims.
• ⏸️
  Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
• 📦
  Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• 🚫
  Right to Object: You have the right to object to processing of your personal data where we rely on legitimate interests as the lawful basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• 🔄
  Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

We will respond to all data rights requests within a reasonable period. Where a request is complex or we receive a high volume of requests, we may require additional time, in which case we will notify you accordingly.

9Children & Minors

The 7d7777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided personal data to 7d7777, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the relevant data and close any associated account.

We encourage parents and guardians to use parental control software to help prevent minors from accessing online gambling content. A list of available parental control tools can be found on our Responsible Gaming page.

10International Transfers

The 7d7777 Platform primarily serves players in Bangladesh. Some of our third-party service providers — including game content providers and technical infrastructure partners — may process personal data in countries outside Bangladesh. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

These safeguards may include contractual clauses with the receiving party that impose data protection obligations equivalent to those applicable to 7d7777, or reliance on the receiving party's participation in a recognised data protection framework.

11Changes to This Policy

7d7777 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable law. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where the changes are significant, provide a prominent notice on the Platform homepage or send a notification to your registered email address.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

12Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way 7d7777 processes your personal data, please reach out to our support team. We are committed to resolving all privacy-related matters promptly and transparently.